Senior Air Operations Coordinator

Gateway Logistics Group
Senior Air Operations Coordinator
Houston, TX
Pay: $70,000.00 - $80,000.00 per year

Job Description:
• At our company, Air Freight Operations means more than being a cog in a bigger assembly line.
• With a focus on Exports, a Senior Air Operations Coordinator is responsible for everything from receiving, booking, routing and tracking air cargo, rate negotiation, and invoicing our clients. This dynamic team experiences the full lifecycle of a customer and develops meaningful relationships through their work with our customers, vendors, and internal organization.
• Successful candidates should have high attention to detail, operational efficiency, customer relationship aptitude, and time management skills.

Responsibilities:
• Receiving, booking, routing, tracking, and processing air cargo entries
• Rate negotiation, cost tracking, invoicing, and reporting
• Leveraging Descartes OneView or IES system to transport air cargo
• Working alongside warehouse personnel to ensure accurate receiving, checking, packing, and material handling
• Work in concert with all operations and sales personnel to ensure efficient material handling, pricing, documentation, and communication to meet customer expectations
• Preparation of documentation, status reports, job costing and posting related to each file
• Prioritization of work duties daily with supervisor
• Must be articulate when presenting operational and technical information when communicating with customers, vendors, and internal stakeholders related to job responsibilities

Skills & Qualifications:
• Pricing and quoting experience
• Cradle to grave freight forwarding (A-Z process)
• International and intercontinental experience
• Comfort working cross-culturally in an international context
• Domestic, Dispatching, Imports, or Air Operations experience a plus!
• Ability to use Reporting Systems
• Familiarity with tools and technology
• Microsoft 365 and Microsoft Office Suite
• Basic geography and mathematics
• Excellent written & verbal client-facing communication skills
• Ability to anticipate needs and problem solve independently
• Strong prioritizing, problem-solving, and multi-tasking skills in a rapidly changing environment

Requirements:
• High school diploma or equivalent; additional education or training in logistics or related fields is a plus.
• 7-10 Years of Experience in Air Freight Operations and Air Exports is required
• International and intercontinental experience is preferred

Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance