Senior Account Manager

# **Senior Account Manager**

**Job Description:** Establishes relationships with potential new customers and enhances relationships with current customers to rent and sell scaffolding, fencing, edge protection, and other products and services we offer.

**Responsibilities**

* Generate sales leads in an assigned territory by calling on potential new customers to determine their requirements. Rent and sell scaffolding, fencing, edge protection products/services, consistent with our revenue and profitability goals.
* Establish relationships with current customers assigned to determine requirements. Rent and sell scaffolding, fencing, edge protection products/services consistent with our revenue and profitability goals.
* Examine customer bids and specifications and prepare proposals that fulfill customer requirements for the rental or sale and erection and dismantle of scaffolding, fencing, edge protection, and other products. Coordinate required engineering services relating to proposals. Perform duties related to proposal preparation, such as reviewing blueprints, performing estimating, and walking job sites.
* Present completed proposals to customers in a professional manner and respond to customer questions and/or objections to secure the contract. Negotiate terms of the contract within the guidelines we establish.
* Coordinate the delivery and/or erection and dismantle of fencing, edge protection systems, and other products consistent with customer requirements and our guidelines.
* Provide leadership and assist in the supervision and direction of job site work crews to fulfill customer requirements within our guidelines, including safety requirements. Oversee job requirements with construction job site management and our personnel to ensure customer satisfaction.
* Review billing activities to ensure that customers are invoiced accurately and in a timely manner for all sales and/or rental of scaffolding, fencing, edge protection systems, and related services. Follow up with past-due accounts to secure payment for contracted products or services, including lien releases, in a manner that ensures payment while maintaining the business relationship with the customer.
* Maintain and provide documentation of sales activities and related expenses. This includes periodic territory reviews when requested by management, including but not limited to, all customer and prospect sales activity in your territory, forecasting potential contract revenue, frequency of contact with customers/prospects, and any assistance required in securing specific contracts.
* Provide regular forecasts of expected new business and expected return of equipment from existing jobs.
* Maintain and report competitors' sales activity and pricing in your territory.
* Attend and complete any training necessary to understand our products and their use, as well as any required safety courses.
* Maintain a valid driver’s license and the ability to operate a motor vehicle safely while carefully observing all traffic rules and regulations.
* Practice excellent oral and written communication skills to effectively communicate with customers, our employees, and customer employees at job sites, and give sales presentations to secure contracts within our pricing and terms and conditions guidelines.
* Process complex, time-sensitive data and information from multiple sources, make decisions based on this data, and effectively communicate the related required actions to customers and our personnel.

**Qualifications**

* Bachelor's degree in Construction, Business, Marketing, or a related field preferred.
* 2–3 years of experience in sales support, customer service, or related roles preferred.
* Strong communication skills, both written and verbal, with a customer-centric attitude.
* Proficiency in Microsoft Office Suite required; familiarity with Salesforce CRM software is a plus.
* Exceptional organizational and multitasking abilities, with keen attention to detail.
* Ability to work collaboratively in a fast-paced, team-oriented environment.
* Self-motivated, results-driven, and adaptable, with a proactive approach to problem-solving.
* Demonstrated passion for sales, customer engagement, and achieving targets.

**Industry**

* Construction